Refund and Cancellation Policy
Version 2026-10. This is a plain-language draft. Edit the numbers to match what you will really do, and have a lawyer review it before launch.
Free plan
The Free plan costs nothing, so there is nothing to refund. You can delete your account at any time from the Account page.
Paid plans are one-time yearly payments
Each paid plan is bought for one year. We do not auto-renew and we do not debit your account again. Nothing needs to be cancelled. Before your plan ends we send a notice so you can renew if you want to. If you do not renew, your account moves to the Free plan limits (see the Plans page).
Refund within 7 days
If you are not happy, write to us within 7 days of payment and we will refund the full amount you paid. No questions asked.
After 7 days
We do not give refunds after 7 days, except in these cases:
- You were charged twice for the same plan.
- Your payment went through but the plan was not activated and we could not fix it.
- A fault on our side stopped you from using the paid features and we could not resolve it.
Changing plans
If you want to move to a different plan during the year, write to us and we will sort it out case by case.
How refunds are paid
Approved refunds go back to the same card, UPI or bank account you paid with, through Razorpay. After we approve a refund it usually takes 5 to 7 working days to show up, depending on your bank.
How to ask for a refund
Email tumhara.email@gmail.com from your account email address, with the payment date and amount. We reply within 3 working days.